Privacy Policy

Last Updated: March 15, 2025

Introduction

At StreamWise DriftUp, we understand that your privacy matters deeply. This isn't just another corporate policy document — it's our commitment to protecting the personal information you share with us while learning corporate finance. We've written this policy in plain language because transparency shouldn't require a law degree to understand.
This policy applies to all services provided through streamwise-driftup.com and covers how we handle your information when you interact with our educational platform, register for courses, or contact our team in Vietnam.

Information We Collect

We collect information to provide better educational experiences and support your learning journey. Here's exactly what we gather and why:
Account Information

Name, email address, phone number, and professional background when you register for courses or contact us.

Learning Data

Course progress, assessment scores, completion rates, and learning preferences to personalize your experience.

Technical Information

IP address, browser type, device information, and website usage patterns for security and improvement purposes.

Communication Records

Messages sent through our contact forms, support tickets, and email correspondence with our team.

How We Collect Information

  • Directly from you when registering, enrolling, or contacting us
  • Automatically through website interactions and learning platform usage
  • From third-party educational tools integrated into our courses
  • Through cookies and similar tracking technologies on our website

How We Use Your Information

Your information helps us deliver quality education and support. We use it for specific, legitimate purposes — never for activities that would surprise or concern you.

Primary Uses

  • Providing access to courses, materials, and educational resources
  • Tracking your learning progress and issuing completion certificates
  • Communicating about courses, schedules, and important updates
  • Responding to your questions and providing technical support
  • Improving our educational content based on learning patterns
  • Ensuring platform security and preventing unauthorized access
Important Note
We never sell your personal information to third parties or use it for purposes unrelated to your education with us.

Information Sharing and Disclosure

We keep your information private and share it only in specific circumstances that directly benefit your learning experience or are required by law.

When We Share Information

  • With educational technology providers who help deliver course content
  • With payment processors when you enroll in paid programs
  • With our hosting and technical service providers in Vietnam
  • When required by Vietnamese law or legal proceedings
  • To protect the safety and security of our platform and users
All third parties we work with are required to maintain the same level of privacy protection we provide. We never share more information than necessary for the specific service being provided.

Your Privacy Rights

You have significant control over your personal information. These rights aren't just theoretical — we've designed our systems to make exercising them straightforward.
Access Your Data

Request a copy of all personal information we hold about you, including learning records and communication history.

Correct Information

Update or correct any inaccurate personal information in your account at any time.

Delete Your Account

Request complete deletion of your account and associated personal information, subject to legal requirements.

Data Portability

Receive your learning data in a portable format if you want to transfer it elsewhere.

Withdraw Consent

Opt out of non-essential communications and data processing activities at any time.

Restrict Processing

Limit how we use your information while maintaining your access to essential services.

To exercise these rights, contact us at info@streamwise-driftup.com or call +84982042261. We respond to all requests within 30 days and provide clear explanations of any actions taken.

Data Security and Protection

Protecting your information isn't just about technology — it's about creating a culture of security throughout our organization. We use multiple layers of protection to keep your data safe.

Technical Safeguards

  • SSL encryption for all data transmitted to and from our platform
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your information
  • Secure servers hosted in certified data centers
  • Regular backups stored in encrypted, geographically separated locations

Operational Security

  • Employee training on data protection and privacy best practices
  • Strict access policies requiring business justification for data access
  • Regular review and updating of security procedures
  • Incident response plan for potential security breaches

Data Retention and Deletion

We keep your information only as long as necessary to provide educational services and meet legal requirements. Different types of data have different retention periods based on their purpose.
Account Active
All data maintained for service delivery
3 Years Post-Completion
Learning records for certification verification
7 Years
Financial records per Vietnamese law
Immediate
Marketing data when you opt out
When data reaches the end of its retention period, we securely delete it from our systems. You can request earlier deletion for most types of information, though we may need to retain some records for legal compliance.

International Data Transfers

Our primary operations are based in Vietnam, but some of our educational technology partners and service providers operate internationally. When we transfer your information outside Vietnam, we ensure it receives adequate protection.
  • All transfers comply with Vietnamese data protection regulations
  • International partners must meet equivalent privacy standards
  • We use contractual safeguards to protect transferred data
  • You can request details about specific international transfers

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your learning experience and understand how our platform is used. You have control over most cookies through your browser settings.

Types of Cookies We Use

  • Essential cookies — Required for basic platform functionality and security
  • Performance cookies — Help us understand how the platform is used
  • Functional cookies — Remember your preferences and settings
  • Learning cookies — Track your progress through courses and materials
You can disable non-essential cookies through your browser settings, though this may limit some platform features. Essential cookies cannot be disabled as they're necessary for security and basic functionality.

Changes to This Privacy Policy

We update this policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or platform announcements at least 30 days before they take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Privacy Questions or Concerns?

We're here to help with any questions about your privacy or this policy. Our team responds to all privacy inquiries promptly and thoroughly.

Email
info@streamwise-driftup.com
Phone
+84982042261
Address
452 Trần Nguyên Hãn, Niệm Nghĩa
Lê Chân, Hải Phòng 180000, Vietnam